Referral ProgramWhen you refer a friend that books with us you get a free visit!
Initial Booking Consultation 30-60 minutes
At this Meet and Greet we can
complete the necessary paperwork, answer questions, transfer keys, and tour
your home while discussing detailed instructions on how to care for your
pets. This required meeting is complimentary and should be scheduled at least 48 hours prior
to service. Having a copy of your house key is also appreciated. Dog Walking Payment is due in full before start of service for clients that book recurring walks. This is to ensure availability to the client for the time reserved.
*There is a minimum of two walks per week.
*Please note there will be a $3 charge for each additional dog.
By providing the proper amount of exercise whether its walking your dogs or exercising them in your yard, we will keep your pets happy and fit. Your dogs will have the companionship and stimulation while you're at work which makes your dog a happy one!
15 minute walk $18 30 minute walk $25
Walks requested after normal business hours will incur an additional fee. There will be an additional fee for weekly recurring walks requested on the weekends.
Walk times are between 9:00 a.m. -11:00 a.m. 12:00 p.m.-2:00 p.m. and 3:00 p.m. -6:00 p.m. We are flexible, if you need a different time slot, please contact us. We will do our best to customize a time that's right for you.
For the safety of your pet, walks may be shortened due to inclement weather or if your dog(s) exhibits signs of heat distress. The time spent with your pet will remain the same.
Due to the nature of the business, delays with clients and/or traffic can occur and is beyond our control. Therefore, specific walk and visit times cannot be guaranteed. However, we will make every attempt to accommodate your requested times as often as possible.
Pet sitting
Small Pet Sits
20-25 Minutes
This visit is for small pet households which would include Cats, Rodents, small birds or fish.
*Please note: Dogs will require a minimum of two visits per day. (Exceptions are on the day of departure and the day of arrival).
Cats usually do well with one to two visits per day.
Standard Visit 30-35 Minutes This visit is for Dogs, supervised feedings, walks, play and exercise.
There will be an additional fee per visit for pets with special needs. We will discuss at the consultation the care we will need to provide and to offer a quote.
Holiday rates
We work everyday including holidays, There will be an additional fee for these major holidays for pet sit visits. Please see holidays below under overnight visits.
Included in all pet sitting visits are scooping of litter boxes, feeding, replenishing water, walks, playtime and lots of love! Watering of small house plants, bringing in mail and collection of trash bins is a courtesy and are not charged any additional fee. Overnight Visits There will be an additional fee if the overnight falls on any of these major holidays. July 4th, Memorial day, Labor day, Easter, Thanksgiving, Christmas Eve, Christmas day, New Years Eve and New Years day.
Important Terms
50% Deposit is due before start of service. Balance of payment is due at commencement of service.
Refunds
& Cancellations (A refund or credit will be issued to be used on future services).
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Holidays | Payment
in full is charged (no refunds)
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0-48
Hrs
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Payment
in full is charged (no refunds)
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2-7 Days
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20%
of Service total is due (80% refund)
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8+
Days
24 Hrs
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No
charge, refund in full
Clients who book recurring dog walks will be given a full credit within a 24 hour notice of cancellation. The full amount will be charged with less than 24 hours notice.
For bookings with one week or less notice, payment will be required in full before the start of service.
Please note if a consultation was involved in preparation for a service period and the client subsequently cancels there will be a $22 consultation fee deducted from the deposit.
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Reservations are made to plan availability to the client in order to perform the necessary jobs. Therefore, clients returning home early from a trip or canceling a visit will be required to pay the full amount for the time reserved.
Please notify us in advance if you need to cancel a visit or plan an early return home from a trip.
Please schedule at least two weeks in advance to provide the services requested.
The rates listed above are basic rates.
Additional rates may apply depending on the nature of work and time involved to complete the necessary jobs. We know every client has individual needs and will find the best solution that works for you.
We look forward to serving you!
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